One of the ways to solve problems is to acquire an education about the specific item you are having a problem with. For example, if you are having problems with the A/C in your home, before you call a technician, learn that the majority of a/c problems are due to the electrical system and usually they are not that costly to fix. You can apply the same method for all the appliances in your home. For your car, it may require more study. But if you get an education about it there will be less chance that you will be ripped off by an unscrupulous a/c technician or automobile mechanic.

In the same manner, when problems arise with people in general, the best way to maybe help solve the problem is to learn the background of the person. Usually, genetics and upbringing play a very critical role in the way people behave. The more you know about a person’s background the easier it will be to tolerate or understand the problem.